Shipping Policy
This policy explains how orders are processed, shipped, and delivered.
1. Order Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays. Processing times may vary during peak seasons.
2. Shipping Methods & Carriers
We work with trusted third-party courier and logistics partners to ensure safe and timely delivery. Shipping methods may vary depending on your location and selected delivery option.
3. Shipping Charges
Shipping charges are calculated at checkout and are based on order value, destination, and shipping method. Any applicable taxes or duties are the responsibility of the customer.
4. Estimated Delivery Time
Estimated delivery times are provided during checkout and may vary depending on location, courier performance, and external factors. Delays caused by customs or unforeseen events are beyond our control.
5. Shipment Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details. Tracking updates depend on the courier’s system.
6. International Shipping
International shipping availability and delivery timelines vary by country. Customs duties, taxes, or import fees may apply and are the responsibility of the customer.
7. Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us within a reasonable timeframe. We will work with the courier to resolve the issue where possible.
8. Address Accuracy
Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
9. Changes to This Policy
We reserve the right to update this Shipping Policy at any time. Changes will be effective once posted on this page.
10. Contact Us
If you have any questions about shipping, please contact us at support@yourstore.com.